Security Policy

Shopping online should feel safe. This page explains how Oz Tape Store protects your details and your payments.

1. Secure connection

Every page of oztapestore.com.au, including the cart and checkout, is served over an encrypted HTTPS connection. Look for the padlock in your browser address bar. Information you send us, such as your address and payment details, is encrypted while it travels between your device and our store.

2. Payment security

• Our store runs on Shopify, which is certified to PCI DSS Level 1, the highest standard for handling card payments.
• Card details are entered on a secure checkout and passed straight to the payment processor. Oz Tape Store never sees or stores your full card number.
• Payments may be checked by automated fraud screening to protect you and us.

3. Protecting your account and data

• Access to order and customer information is limited to the people who need it to fulfil and support your orders.
• Admin access to our store is password protected and limited to authorised people.
• We only work with service providers, such as couriers and email platforms, that keep information confidential and secure.

4. What you can do

• Use a strong, unique password if you create an account with us.
• Never share one time codes or passwords. We will never ask for your password or full card number by email or phone.
• Be wary of emails that look like they are from us but link to another website. Our emails only come from the oztapestore.com.au domain.

5. If something goes wrong

If we become aware of a data breach that is likely to cause serious harm, we will act quickly to contain it, let affected customers know and report it to the Office of the Australian Information Commissioner where required under the Notifiable Data Breaches scheme.

6. Report a concern

If you notice anything suspicious, such as a fake email using our name or a problem with our website, please let us know at orders@oztapestore.com.au.

See also our Privacy Policy.